PRIVACY POLICY

Isibindi Holdings ("the group", "we") respects the privacy of visitors to this website and of individuals who submit enquiries through it. This policy explains what information we collect, why, and how it is handled.

Information we collect

When you submit a contact form, we collect the information you provide directly: your name, email address, and any optional details relevant to your enquiry. We also collect standard technical information such as IP address, used solely for abuse prevention and rate limiting.

How we use it

Submitted information is used only to respond to your enquiry and route it to the relevant division team. We do not sell or share your information with third parties for marketing purposes.

How we protect it

All traffic to this site is served over HTTPS. Form submissions are validated and sanitized on our servers before storage, protected by rate limiting and bot-detection measures, and access to stored enquiries is restricted to authorized staff.

Retention

Contact submissions are retained for as long as reasonably necessary to respond to and resolve the enquiry, after which they are deleted or anonymized in line with our internal retention schedule.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at privacy@isibindiholdings.co.za. See also our POPIA notice for further detail.